ES | Incident Report
Regulatory Action
2025-12-29
Spanish AESIA Issues Holiday Advisory on AI in Legal Intake Chatbots
AI Model: Multiple models AESIATransparencySpain
I. Executive Summary
The newly active Spanish AI Agency (AESIA) issued a practice note on the use of chatbots for legal and retail intake, emphasizing transparency.
II. Key Facts
- Director Alberto Gago emphasized protection against 'unacceptable risks'. • Guidelines for firms using AI to screen potential client behaviors. • Prohibition on using AI to infer emotions in professional settings.
III. Regulatory & Ethical Implications
Sets the tone for Spain's new dedicated AI regulator regarding professional services.