CO | Incident Report
Regulatory Action
2025-12-29
Colombia SIC Issues Transparency Guidelines for AI Chatbots in Advisory
AI Model: Multiple models Consumer ProtectionTransparencyAdvisory
I. Executive Summary
The Superintendencia de Industria y Comercio (SIC) released guidance for businesses, including professional advisors, using AI for client interactions.
II. Key Facts
- Mandatory "AI Interaction" notification (Art. 52-style transparency). • Requirement for a "Talk to Human" override button. • Random 5% human audit of AI conversations required for compliance.
III. Regulatory & Ethical Implications
Ensures consumer protection standards apply to AI-driven legal and tax intake.